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Guidebook

Plans and limits

What each plan includes and what happens at a limit.

Every studio is on one plan. The figures below come straight from the plan catalog Deltaship uses to check limits, so this table always matches what your studio gets.

FreeStarterProEnterprise
Price$0$19 a month ($15 billed yearly)$79 a month ($65 billed yearly)Custom
Games1310By contract
Hosted storage5 GB50 GB250 GBBy contract
Largest build5 GB25 GB100 GBBy contract
Players1002,00025,000By contract
Team seats2310By contract
Releases kept per game310AllAll
Launcher builds a month21050By contract
Player downloads a month (fair use)250 GB2 TB10 TBBy contract
Release channelsLiveLive and betaLive, beta and customLive, beta and custom
Launcher designLogo, accent and backgroundFull themeFull themeFull theme
Arrange launcher layoutNoNoYesYes
Powered by Deltaship markShownRemovedRemovedRemoved
SupportCommunityEmailPriorityWith an SLA

Storage and download figures use decimal units: a gigabyte is 1,000,000,000 bytes.

To upgrade, change plan or cancel, see Upgrade, change plan and cancel.

What happens at a limit#

A limit only stops the next thing that would grow your usage. It never stops players from installing, updating or playing what you have already published.

LimitWhat is refused at the limit
GamesCreating another game.
Hosted storageAn upload that would go over it.
Largest buildUploading a build bigger than this.
PlayersInviting or re-enabling players; new open sign-ups stop.
Team seatsInviting more people (pending invites count).
Launcher builds a monthRequesting another launcher build. See Installer and launcher builds.
Releases kept per gameNothing is refused: older releases are removed instead. See Release history and kept releases.
Player downloads (fair use)Nothing is refused. You see a warning at 80% and at 100% on Storage & hosting.

When something is refused, the message says which limit was reached and which plan raises it.

Where to see your usage#

  • Overview shows your plan and usage of storage, games, seats and players.
  • Settings > Plan & usage lists everything your plan includes.
  • Storage & hosting shows storage, your largest build, releases kept per game and downloads this month.

Your own storage#

Pro and up can serve game files from their own bucket instead of Deltaship storage. Files in your own bucket do not count toward hosted storage. See Your own storage.

Uptime and support#

Deltaship aims for 99.9% uptime a month for player downloads and the dashboard, and answers support requests within a target that depends on your plan's support level. The targets, how uptime is measured and where service credits apply are on the service levels page. Live status is covered in Status and maintenance.

Plans keep their terms#

When Deltaship changes prices or limits, it publishes a new version of a plan. Studios already on a plan keep the terms they signed up on.