Do my players need a Deltaship account?
No. Players sign in to your launcher with accounts that belong to your studio, or play without signing in if you switch login off. Deltaship never gets in their way.
Do I need Unreal Engine?
No. Unreal Engine teams get a free plugin built into the editor; every other engine (Unity, Godot or your own) publishes its packaged build with the command-line publisher or the GitHub Action. The launcher installs, patches and opens any Windows build.
Is it only for games?
No. Architectural walkthroughs, training and classroom apps, car configurators and industrial demos ship the same way, and the launcher designer has templates for each, with words that fit (Open walkthrough, Start, Enter showroom).
Is the Unreal plugin free?
Yes, it is free on Fab. Without an account it prepares a patch-ready build, verifies it and previews the patch size players would download. Signing in adds publishing to your studio.
Which Unreal Engine versions are supported?
The editor plugin supports Unreal Engine 5.5 to 5.8.
Can I keep my builds in my own cloud?
Yes, on Pro and up: connect Cloudflare R2, Amazon S3, Google Cloud Storage or another S3-compatible bucket and your game files are served from it. Azure Blob Storage is planned. On every plan, Deltaship Cloud hosts your games with no egress fees.
How small will my patches be?
It depends on what changed. Players only download what differs from the version they already have, so a small fix stays a small download. The plugin shows the expected patch size before you publish.
What happens when I reach a plan limit?
A limit only blocks the next thing that would grow usage, such as an upload, an invite or a new game. It never stops a live release from installing or patching for your players.
Can I remove the Deltaship branding?
Yes, on Starter and up. The Free plan shows a small “Powered by Deltaship” mark in your launcher; paid plans remove it.
Does Deltaship replace Steam or Epic?
It's for the builds you distribute yourself: private betas, direct-to-player releases, client walkthroughs, and simulation, VR or training apps that can't go through a public store. You can still ship on stores as well.
What uptime does Deltaship aim for?
99.9% a month for player downloads and the dashboard, measured from outside, with announced maintenance excluded. Installed games keep working during an outage. Service levels and support targets. Service status.
Can I publish from CI?
Yes, on every plan. Use the Deltaship GitHub Action or the command-line publisher with the same publish tokens as the plugin. It works with any engine on hosted or self-hosted runners, and each release waits as a draft until you publish it.
How are payments handled?
Plans are paid in the Studio dashboard. Paddle handles payments as our merchant of record, including sales tax, VAT and invoices. Nothing is ever billed inside the Unreal plugin or your launcher.
What if a download is interrupted?
The launcher picks up where it left off and verifies the update before it starts the game. If an update cannot finish, it keeps what it has already verified and carries on from there the next time.